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Before you visit the shop

Your 2-minute checklist

Tell us what you're buying, where you live and what worries you. You get one card: the numbers to insist on and the questions to ask. Keep it open on your phone at the counter.

Three questions, two minutes

Build your pre-shop checklist

Keep it open on your phone while the salesperson is talking. Don't leave without these numbers.

2. Where do you live?pick any
3. What's your biggest worry?

Pre-shop checklist

Air Conditioner

Numbers to demand

  • □Inverter vs fixed-speed compressor: If you run the AC under ~600 hours a year, a good fixed-speed 3-star can be the cheaper lifetime choice.
  • □ISEER / star rating: Compare the ISEER figure itself, not just stars — rating thresholds get revised and old stock looks better than it is.
  • □Split vs window vs portable: Split needs outdoor wall space within ~5 m of the indoor unit, otherwise copper piping costs jump.
  • □Tonnage (1 ton, 1.5 ton…): Roughly 1 ton per 100–120 sq ft, add capacity for top floors, west sun, or 3+ people in the room.
  • □Copper vs aluminium coil: Vague words like 'alloy' or 'copper-coated' usually mean not copper. Ask for the spec sheet line.

Ask them, word for word

  • “What is the ISEER of this exact model number, and what is the cooling capacity in watts?”

    A number, not a star rating. ISEER 5.0+ and ~5000 W for a 1.5 ton unit. If they only say “5 star”, ask for the BEE label.

  • “Is this a true inverter compressor, and what is the indoor noise at high fan speed?”

    “Yes, inverter” plus a dB figure at high speed — not the sleep-mode number printed on the brochure.

  • “My room is top-floor and faces west. Should I go one size up?”

    A good salesperson asks for square feet and floor before answering. If they answer without asking, ignore the answer.

Don't fall for

  • '1.5 ton is safer' — an oversized AC in a small bedroom leaves the air damp and cycles noisily.
  • Free installation that excludes piping beyond 3 metres, the single most common surprise bill.
  • Star ratings compared across different years or across window vs split — they are not the same scale.
Full air conditioner guide →

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